Your information. Handled clearly.

A short explanation of what this website does with information. NeverIgnored is operated by Luke Bowers, who is responsible for the information described here. Questions: hello@neverignored.co.uk.

Using the website and demonstrations

The animated field of messages, the calculator and the workflow simulation run entirely in your browser. Their inputs are not submitted to a NeverIgnored server. We use Cloudflare Web Analytics to understand visits, page views, referral sources and website performance. It does not use analytics cookies or track visitors across websites. The website does not use advertising scripts or session recordings.

If you choose a light or dark theme with the theme button, that choice is saved in your browser’s local storage so the next page you open uses it. It never leaves your device, and clearing your browser’s site data removes it.

Cloudflare processes browser and connection information to produce these measurements. Calculator inputs and enquiry text are not included in our analytics. Browser privacy tools may block measurement. You can read Cloudflare’s privacy policy for more about its processing.

Preparing an enquiry

The contact form prepares text locally. Opening your email app passes the draft to that app; the message reaches NeverIgnored only if you send it. Your email provider processes it under its own terms. Please do not include passwords, payment details or sensitive client records.

If you send an email

Your contact details and message are used to respond to the enquiry and discuss the work requested. For an enquiry about a possible contract, this supports steps you ask for before entering that contract. Other relevant correspondence may be handled for the legitimate purpose of answering you. It does not enrol you in marketing.

Enquiry information is retained only for as long as needed to deal with the conversation and relevant follow-up. An agreed project may require separate records and retention periods, explained with its terms.

Relevant business outreach

We may contact a limited company at its published business address about a service relevant to its work. We record the business name, public website, contact source, message history and response status. Where a record identifies a person, our purpose and lawful basis are our legitimate interest in making relevant business introductions, balanced against their privacy and right to object.

We use a small number of individually researched messages, without tracking pixels or purchased contact lists. Reply to any message or email neverignoredweb@gmail.com to stop further marketing. We keep a minimal suppression record to respect that request. Unsuccessful prospect records are reviewed for deletion within 90 days of the last contact; project, enquiry and accounting records may have different retention needs.

Business correspondence may be processed using authorised AI-assisted tools. Please do not send sensitive customer records in an initial enquiry. Client delivery data requires separate agreed access and processing arrangements.

Hosting and connected services

This website is hosted on Cloudflare Pages. Cloudflare processes connection information to deliver and protect the site. Messages sent to hello@neverignored.co.uk are forwarded through Cloudflare Email Routing to the NeverIgnored business Gmail mailbox, provided by Google. These providers process information under their own terms and privacy policies. The website itself does not submit calculator inputs or enquiry drafts to a server.

Your choices

You may ask for access to, correction of or deletion of personal information held by NeverIgnored, or object to its use, by email. Applicable rights depend on the circumstances. You can also raise concerns with the Information Commissioner’s Office.